User Experience (UX) Designer


The Woodlands, TX, US, 77380

Req ID:  1164

Western Midstream is a master limited partnership formed to own, develop, acquire, and operate midstream assets. We are engaged in the business of gathering, compressing, treating, processing, and transporting natural gas; gathering, stabilizing, and transporting condensate, natural gas liquids (NGLs), and crude oil; and gathering, transporting, and disposing of produced water for our customers.

We operate or own equity interests in assets in the Rocky Mountains, North-central Pennsylvania, and Texas, including approximately 16,000 miles of petroleum and natural gas pipelines and over 100 gathering, treating, and processing facilities.

User Experience (UX) Designer


Role Overview

At Western Midstream we are looking for a staff to serve as our User Experience (UX) Designer.  In this role you will create high-quality, seamless user experiences for customers and employees by optimizing the functional experience and creating a polished and distinctive branded experience for products and applications.  As a UX designer you will apply user-centered design principles and techniques, and partner with development teams to inform and improve solution design.

Key Responsibilities

  • Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.
  • Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on design.
  • Design short- and long-term UX vision and strategy for products and applications supported.
  • Develop a deep understanding and documentation of customer journeys, personas, and segmentation.
  • Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
  • Design solutions to address critical user pain points and opportunities to increase efficiency.
  • Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback.
  • Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables.
  • Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences.
  • Translate user research insights into stories, and partner with development team members to prioritize and deliver them.
  • Use and coach others on UI/UX tools, techniques, and best practices.
  • Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on user, customer, and business outcomes.


Skills and Experience

  • Deep skills in one or more of the following design disciplines: interaction design, user interface design, information design, graphic design.
  • Ability to distill complex concepts into design concepts and requirements.
  • Experience with user research methods and techniques (e.g., usability testing, contextual inquiry, etc.) and conducting user acceptance testing.
  • Ability to collaborate effectively and influence decision making across multidisciplinary teams.
  • Adaptability and a willingness to learn new skills, technologies, and frameworks.
  • Strong stakeholder management and facilitation skills, both for internal and external stakeholders and senior leaders.
  • Proficiency in UX design tools (e.g., Figma, Adobe XD, InVision, etc.).
  • Demonstrated ability to communicate complex technical information to various stakeholders verbally and in writing.
  • Basic understanding of agile development methodologies.



  • Bachelor’s degree in Business, Product Design, or a major design discipline (or equivalent training or years of experience).
  • 1- 5 years of experience as a UI/UX designer.
  • Background in Oil & Gas, technical or engineering disciplines is preferred.


This position is not eligible for relocation.


Travel Requirements:
Minimum travel of 5% will be required.


Work Schedule:
This position will work 9 hours Monday – Thursday and 4 hours on Friday.  The position will rotate weekly between working from home and the office.


Western Midstream does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.


Western Midstream is an equal opportunity employer committed to diversity in recruiting, hiring, developing, compensating and promoting applicants and employees.  All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories.  This includes providing reasonable accommodation for employee's and applicant's disabilities or religious beliefs and practices.

Nearest Major Market: Houston