User Experience (UX) Designer

User Experience (UX) Designer

Role Overview

At Western Midstream we are looking for a staff to serve as our User Experience (UX) Designer.  In this role you will create high-quality, seamless user experiences for customers and employees by optimizing the functional experience and creating a polished and distinctive branded experience for products and applications.  As a UX designer you will apply user-centered design principles and techniques, and partner with development teams to inform and improve solution design.

Key Responsibilities

• Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.

• Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on design.
• Design short- and long-term UX vision and strategy for products and applications supported.
• Develop a deep understanding and documentation of customer journeys, personas, and segmentation.
• Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing.
• Design solutions to address critical user pain points and opportunities to increase efficiency.
• Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback.
• Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables.
• Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences.
• Translate user research insights into stories, and partner with development team members to prioritize and deliver them.
• Use and coach others on UI/UX tools, techniques, and best practices.
• Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on user, customer, and business outcomes.

Skills and Experience

• Deep skills in one or more of the following design disciplines: interaction design, user interface design, information design, graphic design.

• Ability to distill complex concepts into design concepts and requirements.
• Experience with user research methods and techniques (e.g., usability testing, contextual inquiry, etc.) and conducting user acceptance testing.
• Ability to collaborate effectively and influence decision making across multidisciplinary teams.
• Adaptability and a willingness to learn new skills, technologies, and frameworks.
• Strong stakeholder management and facilitation skills, both for internal and external stakeholders and senior leaders.
• Proficiency in UX design tools (e.g., Figma, Adobe XD, InVision, etc.).
• Demonstrated ability to communicate complex technical information to various stakeholders verbally and in writing.
• Basic understanding of agile development methodologies.

Qualifications

• Bachelor’s degree in Business, Product Design, or a major design discipline (or equivalent training or years of experience).
• 1- 5 years of experience as a UI/UX designer.
• Background in Oil & Gas, technical or engineering disciplines is preferred.

Relocation:
This position is not eligible for relocation.

Travel Requirements:
Minimum travel of 5% will be required.

Work Schedule:
This position will work 9 hours Monday – Thursday and 4 hours on Friday.  The position will rotate weekly between working from home and the office.

Western Midstream does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.